Global IT Crash Grounds ALL BA Flights

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Global IT Crash Grounds ALL BA Flights

Postby toucana on May 27th, 2017, 3:38 pm 

British Airways have suffered a catastrophic IT failure that has grounded their flights all around the world on one of the busiest bank holiday weekends of the year.

http://www.bbc.co.uk/news/uk-40069865

The failure has caused complete chaos at London Heathrow and Gatwick airports with all BA flights cancelled until further notice. The problems have also affected BA call centres, the website and the mobile app.

Aviation expert Julian Bray said: "It's frozen the whole system so no British Airways plane can actually take off, they can't move the baggage, they can't issue passenger credentials, in fact they can't do anything at all.

BA chief executive Alex Cruz has put out a statement on Twitter apologising to passengers for the escalating problems which management claim were caused by a power cut.

This explanation has been received with disbelief by aviation experts who point out that mission critical airline systems should be designed to 'fail-over' onto a fully competent back-up system in the event of a catastrophic failure of the primary IT system servers. They should also be powered on reverse stand-by generators just as vital ground approach radar and ATC systems are, so they cannot be compromised by an electrical supply grid failure.

GMB union leaders say that the problems were entirely avoidable, and have arisen because BA sacked hundreds of loyal and dedicated IT workers in 2016 and outsourced the work to India in a plan that was denounced at the time as "Just plain greedy".
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